We always recommend doing a sample test before full use of a product. If you experience any redness, itchyness or skin inflammation, immediately stop using the product.

As a rule of thumb, we recommend that you should shampoo your hair atleast twice a week. Don't forget to always shampoo your hair twice with every wash. The first wash will remove the exterior dirt and open up the hair follicle. The second wash, will penetrate into the hair follicle and clean the hair.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return. To be eligible for a return, your item must be in the same condition that you received it, unused and in its original packaging. You’ll also need the receipt or proof of purchase.

No, our products have not been tested on animals. Our products have only been tested on people.

We deliver our hair care products Australia wide. Once we go outside of Australia, we will let you know!

Your order will be dispatched from our Gold Coast office. Most orders take between 1-5 business days to be delivered. Deliveries that are to remote areas may take slightly longer.

Yes, you can. Once your order has been dispatched, you will receive an email with the tracking details.

With Besalu a small amount (5ml) is required, because of the viscosity and luxurious lather that the product produces. One wash is generally enough if enough lather is produced. If not, rinse and wash a second time. Always leave the shampoo on for a few minutes for the active ingredients to work. Before rinsing, emulsify with some water to loosen the product, this will ensure that there is no build up once you have rinsed.

Yes, you can certainly use the Revive Shampoo on any hair type, however best results will be seen on dry and damaged hair.

Yes, the Besalu products are all vegan friendly and cruelty free.