Shipping & Delivery

Shipping & Delivery Information

At Besalu, we strive to deliver your beautiful products promptly and securely.

Shipping Costs & Timeframes:

• Standard Shipping (Australia Post): $10 flat rate, estimated delivery within 3-7 business days.
• Express Shipping (Australia Post): $15 flat rate, estimated delivery within 1-3 business days.

Order Processing Time:

Orders are typically processed within 1-2 business days after payment confirmation. Please note that processing times may be longer during peak periods.

Order Tracking:

Once your order has been shipped, you'll receive a tracking number via email. You can use this number to track the progress of your delivery.

International Shipping:

We currently do not offer international shipping.

Returns & Exchanges:

For information about returns and exchanges, please see our Returns & Refunds Policy.

Additional Information:

• We take great care in packaging your order to ensure it arrives safely.
• If you have any questions or concerns about shipping, please contact us at hello@besaluhair.com.